When you find yourself needing a data recovery service because your backups failed or, worse, you didn’t back up at all, you need to determine what to do next. We have heard a myriad of times here at Data Recovery Cincinnati, “I have been meaning to backup but didn’t get around to it” or “we were doing daily backups but suddenly realised they failed.” These are the most common responses we hear when a customer calls. Not all is lost; Data Recovery Cincinnati LLC is here to help.
After determining what documents you have and what critical documents are missing, Now is the time to determine who to contact for the data recovery service. We’ll be the first to say that not all data recovery organisations are created equal. So, hopefully, this article will help you decide, after making several phone calls and talking with an actual person, who do you choose for your data recovery needs?
Initially, after doing a lot of online research, arm yourself with knowledge and a list of questions to ask as you make your phone calls. Is the company easy to contact via phone, or are they just an anonymous group that only deals with email or chat? How easy are they to get a hold of when calling? Yes, they may have a phone number, but do they actually answer the phone after a few rings? Then you may find a telemarketing group that will call you back. It seems a little odd, but this practice is out there with some data recovery firms. The smaller data recovery firms will utilise this approach, not the larger firms. The big file recovery service options out there can pay to have a staff. That should tell you a lot, just from that approach.
Secondly, check if they are a local company. Having someone you can meet in person is a huge factor, especially when they may be extracting data for your business. It’s a big relief to know that you can always pick up the phone or have them deliver the recovered data to your office if needed. We at Data Recovery Cincinnati, LLC, utilise this approach for our local customers.
Another tactic to consider when choosing your hard drive retrieval service provider are the fees and embedded costs. I personally find it annoying that some smaller data recovery groups will charge a fee for diagnostic and partial recoveries. We charge no diagnostic fee and do not charge the full invoice price for partial recoveries. If a hard drive recovery service provider uses this tactic, keep looking!! Why pay full price for a 50% recovery when the partial recovery was not what you needed to begin with? The larger, more legitimate data recovery firms will not use this approach. Trust me when I say this: there are a lot of shady data recovery groups that will make their money on fees with no data provided back to you.
When determining who to contact for a data recovery service, you must at least look at the following: 1. Are they easy to contact and communicate with? If not, keep looking. 2. Are they local to you? If not, not all is completely lost, and data recovery service providers are not in every city. But try to fully determine if they can meet you in person. That is worth its weight in gold. 3. What fees will they charge? Most importantly, will they charge a fee for a partial recovery? Hopefully not a full invoice fee? If they can’t answer those questions honestly and clearly, keep looking.
Wondering whether you need expert data recovery services is a common question among those who have lost data or are having trouble accessing their files. Some warning indicators that you could benefit from their assistance are as follows:
In order to minimise more damage and improve the odds of successful data recovery, it is crucial to immediately cease using the damaged device if you experience any of these indicators. To find out what to do next in order to get your lost data back, it’s essential to get in touch with a reliable data recovery service.